Hey guys, My laptop stopped recognizing WD Passport with a letter drive in Explorer. The device was listed as working properly in Device Manager. After calling the tech support, they were really helpful in solving my problem with following steps (Vista Home): 1. Explorer - right click on Computer - Manage 2. Disk Management in left window 3. In lower portion of middle window find your external drive (maybe Disk 1). Download Cad Fashion Design Software more.

Try disconnecting and reconnecting USB cable to identify if having difficulties. Right click inside a white rectangular block - Change Drive Letter 5. Assign a different letter (ex: P) Should be visible in the Explorer as new letter drive. The instructions in the manual are not clear. The drive is not recognized because it is mapped to the E or F drive. You need to do these steps' - right click on My Computer and click Manage. - Click Disk Management - Select the WD Device and change the drive it is mapped to.

Change it to anything else like P or M. - Then bring up the windows explorer and My Computer. You should be able to see the P or M drive there now and you should be able to drag and drop files.

Note that the above will work only if VCD is enabled. To do enable VCD you will have to bring up the main window that comes up when you initially plug the HD in, go to the right most tab and choose Security.

You can set the VCD to enable there. I found out the problem. It seems windows 7 doesn't understand its own permission system for ext drives. If u had any kind of permission (Normally turned on from having a password on a user account) then windows 7 can't see in the drive and will only let u reformat it. Lucky its very easy to fix as long as u have a 2nd computer with xp/vista installed. First of all check that in control panel - folder options - view tab. At the bottom of the list make sure use simple file sharing is not ticked.

Top My Passport / My Book FAQs. How to partition and format a WD drive on Windows and macOS Windows or macOS cannot find my drive How to format a WD hard drive to exFAT or FAT32 How to access Disk Management in Windows Testing a drive for problems using Data Lifeguard Diagnostics for Windows View All. Answer ID 2676 This answer explains how to map (assign) a drive letter to a My Cloud device on Windows. A backup to a My Cloud, WD Sentinel or My Book Live series drives by using the Backup and Restore tool on Windows 7, File History on Windows 8 and 10 and Time Machine on macOS. Software for Windows.

Oct 08, 2011 I recently reformatted my hard drive (XP), and no longer can recognize my external hard drive (Western Digital, My Book Essential Edition 2.0. Hey guys, My laptop stopped recognizing WD Passport with a letter drive in Explorer. The device was listed as working properly in Device Manager. Blocchi Autocad. Go to Western Digital Site and in downloads there is a software for diagnosis. I have a WD My book home edition (WD 5000AAC External USB Device).